Frequently Asked Questions

No, your food will be packaged with cooler packs and insulated and left on your doorstep

All of our cooking is done at our licensed professional kitchen located at 5600 Rivers Avenue by Servsafe certified chefs.

Yes, order by noon on Saturday for delivery the following Monday

Probably not. Contact us and we can see what can be arranged.

The microwave is the easiest. The BPA free containers your meals come packaged in are microwaveable or you can transfer your meal to a plate and reheat it. You can also use an oven or toaster oven if you transfer the food to a metal or glass container.

While the South Carolina DHEC allows prepared foods to be served for up to seven days, we prefer that you enjoy it sooner than that since our food has no preservatives. If you do not plan on eating it within four days we suggest freezing it.

Yes, the containers are freezer safe. Just wrap in plastic wrap first to prevent freezer burn.

The minimum order is $50.00

Yes, let us know on the order. If there is an issue due to cooking methods (soups etc) we will contact you.

The regular portion size is 6 oz of protein and lots of vegetables perfectly portioned to keep you slim and properly fueled. For most people, especially those trying to lose weight, this is the ideal portion size and works well for both lunch and dinner. We also offer large size meals for big eaters or those with high levels of fitness activity or other goals.

Yes, Chef Mason has extensive experience catering functions of all types and sizes and we would be happy to help make your event a success. Please see our Catering page.

Absolutely. Goal specific eating plans are fully customized for each client’s needs, preferences, and goals. Please use the contact us page to inquire.

Yes, most people that switch from the standard American diet to one based on clean whole foods, low carbs, and healthy fats lose weight. If you would like a meal plan specifically desinged for weight loss, your food preferences, and activity level, please contact us.

No. Using exclusively organic produce would be too cost prohibitive and it doesn’t need to be. Items like those in the “dirty dozen” such as bell peppers, lettuces, and celery that have the highest levels of residual pesticides are always organic. Items that are deemed safe from residual pesticides, herbicides, and fungicides such as onions and broccoli are purchased from conventional producers. Additionally, we grow a small amount of our own produce and purchase some from small local growers and these sources, while using very clean and natural organic methods, are not certified to be labeled as “organic”. We offer our customers clean and safe foods and are committed to the research required to ensure that the proper foods are selected.

If there was a mix up, please either call or email and we resolve the issue. 100% Customer satisfaction is our goal.

Let us know and we will credit the item. Please give us a chance to remedy the situation with a refund/replacement before reporting to social media. Customer satisfaction is a goal we strive for everyday and appreciate the opportunity to rectify the issue.

Yes, Chef Mason create a customized lesson plan for either in-home instruction or at our kitchen. Lessons are designed with the student’s goals and skill level in mind and can offer instruction in the techniques of healthy cooking, foundational skills, American, Southern, Classical, French, Mediterranean, and Asian cuisines.